You can check the various payment methods in the page's footer.

Shipping costs are calculated based on the weight of the order (approximate weight of your items with shipping packaging). The amount paid may vary throughout the year, according to the values charged by CTT.

We currently have a campaign to benefit from free shipping if you place an order worth more than €60.

We only make hand deliveries when we are present at art fairs or markets, which are announced on our Blog.

We deliver to all regions of the portuguese country, including islands, Europe (except some countries), the United States of America and the rest of the world.

We don't have an item reservation service, but we will have a Wishlist section in the future so you can save your favorites for future reference.

If you confirm your order on a business day before 2pm (GMT+1) and make payment, your order will be shipped on the following Monday, with a delivery time of 5 business days (weekends and holidays do not count as business days) as long as the order is shipped from the Pet Plushies address for deliveries in mainland Portugal. Deadlines may vary according to the time of year, and deliveries may take up to 10 working days before Christmas, Valentine's Day, Father's Day, Mother's Day and Easter, in the case of Mainland Portugal, and up to 30 business days for the rest of the world.