Pet Plushies, the entity responsible for this website, takes the privacy and protection of data recorded by its users seriously. The Pet Plushies website ensures its users privacy and security in the data provided for the various services available, with only the data necessary to provide the service being requested and collected in accordance with the explicit instructions on the website and the user's options. If requested, the data subject has the right to obtain access, rectification or deletion of the data provided. In compliance with the new General Data Protection Regulation (GDPR), in force from May 25, 2018, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website www.petplushies.net is the responsibility of Pet Plushies, with taxpayer number 255502109, headquartered at Rua Serpa Pinto, 492, 2E 4250-464 Porto. Pet Plushies guarantees the confidentiality of all data provided by its customers, data that is intended for processing the sale of goods and services and communication with Customers, processing requests for information and possible complaints, statistical analysis, as well as the respective use for direct marketing purposes.

Personal data, such as first name and surname or company name, email, telephone number, NIF, address, whenever a purchase is made through the online store on the website petplushies.net. If the user is registered, this same data can be used for future purchases. All data collected by Pet Plushies is information provided with the consent of the holders. Information is collected when the holder:

• Make purchases at the Pet Plushies online store;
• Participate in initiatives promoted through social networks where Pet Plushies communicates (Facebook, Instagram, or other).
• In accordance with the General Data Protection Regulation (EU) No. 2016/679, of April 27, 2016, the holder, by subscribing to the newsletter and participating in any of the situations set out above, gives his or her consent to the collection and processing of your personal data to Pet Plushies, for the purposes of the Database relating to notifications of events, competitions, invitations or communications, with its exclusive use, as long as the owner does not request otherwise.

The holder of the following rights is further informed:

• the right to request, at any time, that your consent be withdrawn regarding the processing of your personal data; as well as the respective rectification, updating or deletion, including the exercise of the “right to be forgotten” without compromising the lawfulness of the processing carried out, as well as the right to data portability;
• the right to be informed in advance and upon request, about the intention to use the data for a purpose other than that given in this consent, informing what the data is, the purposes of the processing and other pertinent information;
• the right to lodge a complaint with the supervisory authority.

Other information collected

Pet Plushies automatically collects information whenever someone visits its website. petplushies.net obtains information from the user's computer and assigns it a “cookie” (small package of information about that user) when someone visits its website. This data is not provided by the user client – it is collected automatically as a means of facilitating connections to our website and its use. Pet Plushies uses cookies and other similar technologies to facilitate and record which services the owner uses on our website. These technologies can also be used when HTML email messages are sent.  

Use of Cookies by Pet Plushies

Cookies are small text files sent by websites you visit and stored on your computer or mobile device. They are widely used for the operation of websites, to increase their effectiveness, as well as to provide information to website owners. Pet Plushies uses cookies to collect information about how visitors use its website. We use the information to create reports and to help us improve the website. Cookies collect information anonymously, including the number of visitors, the sites they come from and the pages they visit. Cookie technology helps us provide content adapted to visitors' interests. Sites that offer online purchasing possibilities use cookies to register and process the elements contained in your purchase card. Where authorized, we may associate personal information with a cookie file in such circumstances. If you do not wish to receive cookies, you can configure your computer or mobile device to notify you whenever you receive a cookie file or disable all cookies through your search program (browser, such as Internet Explorer or Google Chrome). If you disable cookies you may not be able to access some of the functions listed above.

Pet Plushies uses two types of cookies:

• Session cookies: This type of cookie is used to follow the user's path through the website during their visit. These cookies are necessary for the website to function efficiently, but are not used to identify the user personally. Session cookies are temporary and are automatically deleted when the user leaves the website.
• Permanent cookies: This type of cookie is used to identify users whenever they access the website. These cookies are not essential for the website to function properly but can optimize its use. We do not collect personal data with these cookies, but they are assigned a unique number that identifies the user when they enter the petplushies.net website. Persistent cookies remain on the computer until they are deleted by the user.

The user's computer browser, or other type of installed software, may restrict the use of session cookies, permanent cookies or any other type of cookie. If you choose not to allow the use of session cookies, you may not be able to use our website or certain features of our HTML emails. If you choose to allow session cookies instead of permanent cookies, you will be able to enjoy all the features of our websites and HTML emails. In this case, however, you will need to re-enter your details whenever you start a new session on our website or want to open an HTML email message. Both session and permanent cookies may be used in the emails we send. In addition to cookies, some of our web pages and HTML messages include “pixel tags” (markers) that allow us to follow the steps of users on our website and the recipients of our communications. These markers are used to collect non-personally identifiable data that helps us determine the most accessed menus, among other information that can be used to improve the services we offer to our users.  

petplushies.net obtains technical information from the user's computer whenever the user requests a page, when visiting the petplushies.net website. This information is obtained through the user's browser and may include different data, such as: IP address, operating system used, internet search software (e.g. Google Chrome, Safari, Mozilla Firefox or Internet Explorer), monitor resolution and reference sites.

The information collected by Pet Plushies may be used to:

• Answering questions or suggestions
• We will use your email address to respond to any questions or suggestions sent to us.
• Transfer of collected data
• In order to offer you an efficient service, petplushies.net may, from time to time, transfer data to other companies, such as transport companies. These transfers will be carried out in accordance with the law, have no restrictions and our privacy policy remains fully applicable, particularly with regard to compliance with security measures that guarantee the confidentiality of data.

Customers will be contacted by Pet Plushies when:

• Register as members of the Store;
• Make purchases in the online store
• They participate in initiatives promoted on social networks where Pet Plushies is present (Facebook, Instagram, or other).

On this website there may be several links that link to other websites, sites that are not governed by the privacy policies of petplushies.net. When you click on these links and navigate to other sites, Pet Plushies' privacy practices no longer apply. We therefore recommend that you carefully read the privacy statements of any website regarding the collection, processing and disclosure of your personal data.

We want members and users of our site to have confidence when using our site, and for that reason we are committed to protecting all the information we collect. petplushies.net is a safe website within the online environment. Our systems are configured with data encryption technologies and standard firewall devices. When sending information to the pet plushies.pt over the internet, your data is protected by SSL technology (“Secure Socket Layer”), which guarantees the secure transmission of information. How to access, update, rectify or delete information regarding your personal data At any time you can view and/or update your personal data in the Online Store (which includes your registration as a customer, data and preferences) through the “My Account” link, accessible through the main navigation bar of the website. You can change your password, address, email address, among others. We strive to ensure that our users' personal data is complete, as correct and up-to-date as possible, to ensure its proper use. As stipulated by the General Data Protection Regulation, the holder has the right to access, update, rectify or delete any information relating to their data, collected and stored electronically by petplushies.net. To protect customer privacy, we will take the necessary steps to verify your identity before allowing access to personal data or making any corrections to it. Your personal data will not be disclosed to third parties without you being informed or without your consent, when required by law, except in the following cases: Additionally, your personal data may be disclosed to third parties, to:

• comply with applicable laws;
• respond to judicial and government inquiries;
• comply with valid legal processes;
• protect the rights or property of Pet Plushies.

This Privacy Policy was prepared and published on the petplushies.net website on June 1st, 2024. If there are changes to the Privacy Policy, they will be sent to you, and you will be asked to accept the new ones. conditions. If you do not accept the new conditions, we will not be able to continue to offer you the services available on our website. If you wish, at any time, to stop being part of the Pet Plushies database, you can exercise this right through the following means:
Email: hello@petplushies.net
Letter: Pet Plushies, Rua Serpa Pinto, 492, 2E 4250-464 Porto, Portugal.

If you have questions about our Privacy Policy, do not hesitate to contact us.